Setup guide
Install & activate in 3 steps
Everything you need after purchase — from the ZIP to a live wall of customer voices. It takes about 2 minutes.
- 01
Download the ZIP
Open your Polar purchase page (linked in the receipt email) and download azaslab-live-voices-pro-x.x.x.zip from File Downloads. Your license key is right there under License Keys.
- 02
Install on WordPress
In your WordPress admin, go to Plugins → Add New Plugin → Upload Plugin, choose the ZIP, click Install Now, then Activate. Already running the free version? WordPress will offer to replace it — your walls, voices and settings are kept.
- 03
Enter your license key
Go to Live Voices → Settings, paste your key into License key and save. That activates this site and unlocks unlimited walls, colour themes, WooCommerce sync with the approval queue, BYOK AI and “Powered by” removal.
Updates from here on
While your license is active, new versions appear in the standard WordPress Dashboard → Updates screen automatically — update with one click, like any other plugin.
If something goes wrong
“Activation failed” — the key has reached its site limit
Your plan covers a fixed number of sites (Pro 1 · Studio 5 · Agency unlimited). On a site you no longer use, open Live Voices → Settings, clear the key and save — that frees the seat. Then save the key here again.
Moving to a new domain / site URL
Clear the key on the old URL (Settings → empty the License key → save), then enter it again on the new one.
Lost your license key
It is shown in the Polar customer portal — the link is in your receipt email, under License Keys.
The update never shows up
Check that Settings shows your key as active, then visit Dashboard → Updates and click “Check again”.
Support
Use the support form and include the last 4 characters of your license key. We reply by email.